# DNS issue: "This is a system record that cannot be managed directly."

**URL:** <https://answers.netlify.com/t/dns-issue-this-is-a-system-record-that-cannot-be-managed-directly/18583>\
**Category:** Support\
**Tags:** netlify-dns-https-ssl\
**Created:** [July 10, 2020, 12:14am UTC](https://answers.netlify.com/t/dns-issue-this-is-a-system-record-that-cannot-be-managed-directly/18583 "2020-07-10T00:14:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tadasant](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/tadasant/32/23693_2.png) [@tadasant](https://answers.netlify.com/u/tadasant)\
**Post date:** [July 10, 2020, 12:14am UTC](https://answers.netlify.com/t/dns-issue-this-is-a-system-record-that-cannot-be-managed-directly/18583/1 "2020-07-10T00:14:22Z")

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Hi all,

I’m having the same issue as this one, and responses seem to suggest that I should make a post here for this: [Can't edit the value of a DNS record of a domain managed by Netlify DNS](https://answers.netlify.com/t/cant-edit-the-value-of-a-dns-record-of-a-domain-managed-by-netlify-dns/2382)

The site in question is competent-borg-a6a09b.

Before today, I had two sites hosted on Netlify, both using Netlify DNS on the same domain. One was/is on `baribuilder.com` and the other was on `shop.baribuilder.com`. I am hoping to remove `shop.baribuilder.com` and add a DNS record to redirect all `shop.baribuilder.com` visitors to `baribuilder.com`.

I was able to remove the custom domain from the `shop.baribuilder.com`, but now am unable to modify that DNS record. I’m seeing “This is a system record that cannot be managed directly.” when I attempt to do so.

Could you help me with setting up that redirect, or at least unblocking the “This is a system record” message?

Thanks,  
Tadas

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**Author:** ![luke](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/luke/32/39_2.png) [@luke](https://answers.netlify.com/u/luke)\
**Post date:** [July 10, 2020, 10:35am UTC](https://answers.netlify.com/t/dns-issue-this-is-a-system-record-that-cannot-be-managed-directly/18583/2 "2020-07-10T10:35:49Z")

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Hi, @tadasant, all those records are now editable and deletable by you in our web app. You can delete them now. 👍

If there are other questions or concerns, please let us know.