DNS error Cloudfare

Support
,
1

I’m trying to add derzawi.com to my site derzawi-coming-soon.netlify.app but getting the error: “already managed by Netlify DNS on another team.” The previous site this domain was connected to has been deleted. My domain is now managed by Cloudflare, not Netlify DNS. Could you please release/purge the old DNS zone so I can add it to my current account?

I previously had another Netlify account that managed this domain. I deleted that account, but the DNS zone appears to still be attached to it.

Thank you.

2

Bumping this as it remains unresolved. I have successfully added the requested DNS TXT verification record (verified-for-netlify) on my active DNS provider (Cloudflare) to prove ownership of derzawi.com.

Could a support engineer please look at this, verify the record, and purge the ghost DNS zone from the deleted account? Thank you.