Did not connect: potential security issue

User has problems connecting to my website, they’re based in India

hi there, which netlify site or custom domain is this regarding?

owlcitylyrics.netlify.app

thanks. SO i see this load perfectly from the west coast of the USA, with a valid security cert in place:

i am going to guess this might be a user-specific issue. Have they tried accessing the site from an incognito window?

I’ll ask them about it. I’m in the process of migrating a new domain anyways so hopefully it could solve then. Thanks.

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