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Developers cannot accept invitation

Hello,

I have at the moment 3 paid seats, but my 2 developers cannot accept the invitation sent to their email. When they click on the link in the mail they get an error message. On Netlify dashboard I don’t see any problem.

I have already contacted the Netlify support department by email, and they estimate a reaction time of 2 workdays. Although, it is quite an unpleasant situation we are facing at the moment. Any idea is appreaciated!

Hi @moreschi-enterprises,

Could you mention the team name or something that might have this issue?

Hello,

We have actually managed to solve the problem by removing the developers from the team and invite them again. No clue what went wrong the first time, but the second time we didn’t have any problem at all.