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Delete domain for domain

Hello,

I am attempting to transfer my domain boltabout.com but am unable to because there is a zone associated with this domain on Netlify. Could you please delete the associated zone for this domain?

Thank you

Hi, @tboynton. This is happening because the custom domain you’re trying to use already exists on Netlify under a different account.

If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:

https://app.netlify.com/sites/SITE-NAME/settings/domain#custom-domains > “Options” dropdown > “Remove domain”

If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

Hello,

I added the text record so you can remove Netlify from the current user who has our domain registered with their account. I attached a screenshot of the same.

Please delete the Netlify zone on the boltabout.com domain so I can transfer my domain.

Thanks

Hey there, @tboynton :wave:

We have freed up this domain and you should now be able to use it. Let us know if you have any additional questions or concerns.