Data files hosted at Amazon AWS are not retrievable

[dugla]

I have a data visualization app hosted at Netlify:
https://juicebox-webapp.netlify.app/

When I attempt to retrieve a data file hosted at Amazon AWS such as this:
https://hicfiles.s3.amazonaws.com/hiseq/imr90/in-situ/combined.hic

My app throws an error indicating the data cannot be retrieved. I do not see this error when I run the app locally. I do not see this error for instances of the app hosted elsewhere.

You can see this error for yourself by running the app and loading this file :

https://hicfiles.s3.amazonaws.com/hiseq/imr90/in-situ/combined.hic

Just click “Load Map”, select “URL” and enter the above

[nathanmartin]

@dugla The 403 is being returned by AWS S3 itself:

So you should investigate your access controls / policy on that end to ensure that the file is public.

This is further confirmed by the fact that accessing the file directly results in the same error:

[dugla]

Aha, will do. Thanks Nathan.