Dashboard Showing Blank Screen and Missing Projects

Admin
1

Hi everyone,

Screenshot 2024-08-13 at 11.58.15
Screenshot 2024-08-13 at 11.58.151920×1153 70.1 KB

I’m having a major issue with my Netlify dashboard for the past three days. Whenever I log into my account (SINY.ART), all I see is a blank white screen, and none of my projects are showing up.

Here’s what I’ve tried so far:

  1. Cleared the browser cache.
  2. Used different browsers (Chrome, Firefox, Safari).
  3. Cleared cookies.

Despite these efforts, the problem persists. Everything was working fine until this started happening.

Has anyone else encountered a similar issue? Any suggestions on what I can do next? I can provide a screenshot if that helps.

Thanks in advance for any advice or help!

Best,
Stanislav

2

@neprostostas Did you read the part at the top of the screen?:

image
image1136×114 43.9 KB

Your Netlify dashboard has been restricted for non-payment
Ask a Team Owner or Billing Admin to provide a valid credit card for your team … or your sites will be suspended in 12 days.

If you find you need to lodge a support ticket, you could do so here:

https://www.netlify.com/support/

For What kind of help do you need?, you should select Billing Issue