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Custom email with netlify contact form

I setup a contact form using netlify form system and everything works fine when I send the form notification to a standard email account like @gmail.com but when I try and send it to a custom email like JohnDoe@fakebusiness.com. The custom email is provided by hover and I already talked to them and they said everything is right on their side so I’m not sure what to do

Hiya, @mattsnyde :wave:

sorry you are having trouble getting your forms to work.

This Support Guide is the first port of call to debug any forms issues. Have you read through this and followed the debugging steps? There are also many other Support Guides for forms - you can find them here: #Netlify-support:support-guides

We also recommend trying to search the forums or look at topics tagged Netlify forms if you haven’t already - it’s likely your question was already asked by someone else!

If you are still having problems, please provide the information we ask for in the forms support guide, such as what you have already tried, and a link to your live form. :slight_smile:

Thank you!