# Custom Domain SSL error

**URL:** <https://answers.netlify.com/t/custom-domain-ssl-error/155563>\
**Category:** Support\
**Tags:** netlify-newbie, netlify-dns-https-ssl\
**Created:** [August 14, 2025, 11:48pm UTC](https://answers.netlify.com/t/custom-domain-ssl-error/155563 "2025-08-14T23:48:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![DshonOB](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/dshonob/32/66990_2.png) [@DshonOB](https://answers.netlify.com/u/DshonOB)\
**Post date:** [August 14, 2025, 11:48pm UTC](https://answers.netlify.com/t/custom-domain-ssl-error/155563/1 "2025-08-14T23:48:13Z")

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I can’t get a Let’s Encrypt certificate for my custom domain. Any idea how I can fix this? The DNS records of my domain are already pointing to Netlify.

The error I get is: We could not provision a Let’s Encrypt certificate for your custom domain.  
My netlify site is: webspek.netlify.app  
My custom domain is: daronobrien.xyz

And I have a issue with the mail. I can only send mails and don’t receive anything. I pointed the mx records already. How can I fix this?

Thanks in advance

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<div class="post-metadata">

**Author:** ![sid.m](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/sid.m/32/50638_2.png) [@sid.m](https://answers.netlify.com/u/sid.m)\
**Post date:** [August 15, 2025, 4:04pm UTC](https://answers.netlify.com/t/custom-domain-ssl-error/155563/3 "2025-08-15T16:04:14Z")

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I’ve routed this ticket to our helpdesk, we’ll follow up via email.