Custom domain is owned by another account help

my site is
I want to use the customs domain: , reply : Custom domain is owned by another account.

I search the other issue , Add a domain to Netlify DNS use, reply : name is already taken, is conflicting the ownership with other existing zones .

then I don’t how to solve it. please help ,thank you very much.

@kyocoolcool The problem is that you don’t actually have a custom domain, you have only a custom subdomain. You almost certainly are not the registered owner of the domain.

Because of that, you do not have control over the DNS settings. Therefore, you will not be able to make DNS assignments to Netlify from

The good news is that you might be able to spin up a Netlify site with the subdomain name With any luck, no one else has used that subdomain name yet.

@gregraven thanks for your solved my confused, I knew the reason. I have to own the domain, not subdomain. I think registry a domain really.

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