I am facing the same issue with my domain “strategiclinks,in”, my netlify app is 1.
I have followed the support guide: [Support Guide] “another site is using this domain” Verifying domain ownership for Netlify custom domain and created a TXT record for “verified-for-netlify”
The domain has been removed from the other account.
That should be all good to go.
Hi, i am facing the same issue i haven’t use this domain for netlify
Hey there, @linkdao678
Thanks for reaching out! Please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.
Hi, i have followed the steps in the link. Please check and resolve.
Hey there, @linkdao678
Apologies, but I am not seeing the TXT record pointing to the URL of this thread. Can you please follow the steps one more time to get this set up? Thanks so much!
Hi, @hillary I’m facing the same issue with my company’s website.
netlify domain: https://thesolecompany-online.netlify.app/
our domain: https://thesolecompany.com
I’ve followed the instruction to add a TXT record with this thread’s URL. Thank you🙂
While we can remove this, it really appears that it was added by your current login, so how about if you self serve instead
you can remove the domain from your existing site here: Netlify App
you can then add the domain to your new site as usual.
Thank you very much @fool. I didn’t notice this because it was made a while ago and was buried down in the ‘sites’ page on the panel (which I’ve only just visited for the first time)
I am facing the same issue with my domain “bwinohq.com”, my netlify domain is fun-the-join-ng.netlify.app
I’ve followed the instruction to add a TXT record with this thread’s URL.
Hey there, @bwinohq
Thanks for reaching out about this. We have freed up the domain and you should now be able to use it. Happy building
Hi, my domain bcsafrica.io is having this exact problem. It was added by a previous site but has since been removed and I have been unable to add it to my site
hi there, did you add a verification record as mentioned here? [Support Guide] "another site is using this domain" Verifying domain ownership for Netlify custom domain
once you do, please let us know, and we will check it and free up the domain so you can use it! thanks.
Resolved already. Thanks.
Hi @hillary and @perry
Can you check my domain brewcoimbra.pt? I’ve just added a verification record
I’m having the same issue “custom_domain is owned by another account”
hi there, your ownership was verified and we free this up for you!
Hi @perry ,
when I try to add my domain “bewu.dev”, I get the error “domain used by another account” even though it isn’t.