We can do that, but we need you to prove ownership first in a way we can see. Unfortunately, while I see your screenshot, I need the DNS lookup to work:
% host -t txt verified-for-netlify.manasa.ink
Host verified-for-netlify.manasa.ink not found: 3(NXDOMAIN)
Could you ask your DNS host to confirm what record you’ve created there? Every DNS host has a slightly different UI and handling of records like you created - I checked everything I could think of including the below, but as an example, what you have shown in the screenshot on some providers would actually be a record:
verified-for-netlify.manasa.ink.manasa.ink
and on others only
verified-for-netlify.manasa.ink
But in this case, the record seems present for neither.
Just to be sure - you are setting these at Porkbun, right? That is your DNS host according to whois:
% whois manasa.ink | grep -i "name server"
Name Server: CURITIBA.PORKBUN.COM
Name Server: FORTALEZA.PORKBUN.COM
Name Server: MACEIO.PORKBUN.COM
Name Server: SALVADOR.PORKBUN.COM
The second time, I put it up again but this switched to using porkbun’s DNS servers. It did tell me it would take time to propagate but I was hoping that by the time somebody here checked, it should have propagated fully. But you replied in 10 minutes, haha.
Sorry about making you check multiple times. I should’ve waited for a bit before posting or mentioned that I had just updated the DNS servers and that it would take some time.
As an aside, why would removing ownership of a domain (that is not actively being used from another account) have required me to prove ownership of it? Because for me (or someone else) to use it the next time, they would’ve had to prove ownership of it anyway at the time of entering it onto Netlify, right?
Anyway, I’m not expecting an answer to this. Just didn’t seem to make sense in my head.
Hi @Melvin / @perry I am facing the same issue with my domain www.julianmemai.co.uk. Initially it was used in my wife’s account for my app, but I have created my own account now and I cannot use it in my app serene-hopper-d287ac. We have removed the domain from my wife’s account but we are getting the same error. Can you assist me pls?
Hi,
I am facing the same issue where the domain I own (gebeta.app) is giving me the “custom_domain is owned by another account” error message how can I fix it? I have removed it from the place where I was using the domain from but still I get the same error
Hi Perry ! Hope you’re well. Thank you for your engagement
I removed the domain from my other account and added a TXT record to namecheap as well but it still renders the same error …
App : https://learnmedia.netlify.app/
Domain : learnmedia.io
Thank you !
