Custom domain - A DNS zone already exists on NS1

[quote=“[Support Guide] What you can do about this error message: “A DNS zone for this domain already exists on NS1”, post:1, topic:47103”]
Have you received this message when adding your domain to Netlify? Read on for solutions!

  • If you are trying to use a domain name purchased through , please see the existing Support Guide guide.
  • Alternatively, perhaps this domain has been used with another service (such as Squarespace) who, like Netlify, utilise NS1 to deliver their service. It might have even have been used by somebody who owned the domain before you! There are two potential solutions:
    • Discover which other service you have used this domain with. You will need to contact that service and request them to remove the configuration for this domain at NS1. This is likely to be the only straightforward solution which will enable you to use our Netlify DNS, with this domain name. Unfortunately, NS1 are unable to tell us the service provider where this domain is already configured. However, in case you don’t know which provider this was, you may try the below step instead.
    • If nothing else above works , instead of using Netlify DNS, you can use the external DNS instructions to connect the domain name to the site at Netlify. Note that this can be just as fast as using our DNS hosting, as explained in this support guide.

ok i am going to do it