Custom DNS configuration from Route 53 not working

My website name is:

Custom DNS configuration not working.
Domain provider is Route 53 and I have already added

You can check that dig to the website is also working.

But the website is not opening.

Note, certificate isnt provided yet.

Hi @zubayr,

Thanks for reaching out and welcome to Netlify’s Support Forums!

Looks like you’re attempting to use both an External DNS configuration and Netlify DNS. You’ll instead want to use one or the other. If you want to use Netlify DNS, you would use the Netlify name servers here at your registrar.

If you instead want to use External DNS, you would create an A Record for that points to You do currently have a CNAME Record for the www subdomain that points to If you do want to use External DNS, you’ll want to remove the Netlify DNS zone as it could cause issues with provisioning the SSL certificate. This is mentioned in our How to detect and fix inactive Netlify DNS zones Support Guide.