Could you please remove the dns records at NS1?

[jmk0811]

I linked the purchased Godaddy domain to the netlify app and stopped deployment few weeks ago.

Now I want to redeploy the app and connect the domain, but Netlify does not allow me to do so, saying “A DNS zone for this domain already exists on NS1”.

I assume this is because of the previous settings that I made for the old app.

Could you please the old record so that I could set a new DNS for the app?

The domain is www.eggt.io, and the app name is profound-kangaroo-5d8aa9.netlify.app.

Thank you.

[hrishikesh]

Hey @jmk0811,

Unfortunately, we cannot do that. You can read here, why:

[Support Guide] What you can do about this error message: "A DNS zone for this domain already exists on NS1"

Last checked: September 2023 Have you received this message when adding your domain to Netlify? Read on for solutions! If you are trying to use a domain name purchased through Name.com , please see the existing Support Guide guide. Alternatively, perhaps this domain has been used with another service (such as Squarespace) who, like Netlify, utilise NS1 to deliver their service. It might have even have been used by somebody who owned the domain before you! There are two potential solutions: D…

and here:

[Support Guide] Name.com domain reports "A DNS zone for this domain already exists on NS1" error

Last reviewed by Netlify Support: September 2023 Several customers have shared with us that they are experiencing difficulties when buying a domain directly from Name.com and, soon after, attempting to use this domain with Netlify. It’s worth noting that you may see this error if you have purchased your domain from other select registrars – we’ll come on to that later. In essence, Name.com create a DNS zone on NS1 when the domain is purchased. Because of this, and the fact that Netlify also ut…