Change NS for the domain bought via Netlify

Support
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#1

I bought a domain via Netlify. I’ve set up a subdomain for an external service and configured a CNAME record for it and it works fine except for the SSL certificate. Their support said they did not provide SSL and advised to use cloudflare as a work around the isse. I need to change the name servers to point to cloudflare.

The thing is that I need it for the subdomain only. I have a website hosted at Netlify for the domain in question.

Is there a way to do it so that cloudflare provides an SSL for my subdomain while I still keep my domain as before - with Netlify name servers?

This is what I am talking about How to make your custom domain secure with SSL | Revue Help Center

#2

hi @sandorTuranszky , if your apex domain uses Netlify DNS, we can also get you an SSL cert for the subdomain, no problem. What is the apex and subdomain you are referring to?

1 Like
#3

This is my subdomain which needs an SSL certificate: https://newsletter.techforitrecruiters.com

The techforitrecruiters.com domain has a valid SSL provided by Netlify.
Thanks @perry!

#4

Hiya @sandorTuranszky - I think you may be a bit confused! That hostname currently points to heroku:

% host newsletter.techforitrecruiters.com
newsletter.techforitrecruiters.com is an alias for www.getrevue.co.
www.getrevue.co is an alias for clear-woodland-57feo9dsr9jh5jsg1wpm3swi.herokudns.com.

This means Heroku handles SSL termination and will have to provide an SSL certificate; we can only provide ones for sites we host that already have DNS pointed to us.

If you mean to move to us from heroku, great! Here’s how to self serve on that:

#5

This is why I need to use cloudflare because guys at getrevue do not provide SSL certificates.
Back to the original questions: how can I change name servers for the domain techforitrecruiters.com that I bought through Netlify?

#6

Hi, @sandorTuranszky. While I do see that there are some domains registered using Netlify on your team, the domain techforitrecruiters.com was not.

That domain was registered at GoDaddy although it is using Netlify DNS. This is the WHOIS data for that domain which shows who the registrar is:

   Domain Name: TECHFORITRECRUITERS.COM
   Registry Domain ID: 2571062163_DOMAIN_COM-VRSN
   Registrar WHOIS Server: whois.godaddy.com
   Registrar URL: http://www.godaddy.com
   Updated Date: 2020-11-08T19:03:48Z
   Creation Date: 2020-11-08T18:58:04Z
   Registry Expiry Date: 2022-11-08T18:58:04Z
   Registrar: GoDaddy.com, LLC
   Registrar IANA ID: 146
   Registrar Abuse Contact Email: abuse@godaddy.com
   Registrar Abuse Contact Phone: 480-624-2505
   Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
   Domain Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
   Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
   Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
   Name Server: DNS1.P01.NSONE.NET
   Name Server: DNS2.P01.NSONE.NET
   Name Server: DNS3.P01.NSONE.NET
   Name Server: DNS4.P01.NSONE.NET

To change the name servers for that domain, you must make the change at the registrar (GoDaddy) and not at Netlify.

Now, if you do want to change the name servers for a domain that is registered at Netlify, for that we need to transfer the domain to your direct control at the registrar. Then the same will be true - meaning that once you have direct control at the registrar, you can change the name servers there.

If you want to transfer a domain to your direct control, please let us know which domain (or domains) you want to make changes for and we will open a support ticket to send you those instructions.

#7

Yes, you are right. I apologise for that mistake - I was under impression that I bought it through Netlify.

#8

Hi, @sandorTuranszky. No worries and please do not feel like you need to apologize. You do have several domains which are registered with us and it is a reasonable question in that situation.

If you ever do want to change the name servers for the domains registered using Netlify, there is no charge for the transfer. It would be an internal domain transfer from our Netlify Name.com account to a new account you would create there to take control of it.

There would be a charge to transfer a domain from one registrar to a different one, but there is no charge for internal transfers from one account to another within Name.com itself.

As always, if there are any other questions please reply here (or make new topics) anytime.

#9

@luke the funny thing is that it shows clearly in the list of domains on https://app.netlify.com which once are “Registered externally”

Thanks for clarifying how the NS change happens for domains bought with Netlify.