# Certificate renewal - mydomain.com doesn't appear to be served by Netlify

**URL:** <https://answers.netlify.com/t/certificate-renewal-mydomain-com-doesnt-appear-to-be-served-by-netlify/92120>\
**Category:** Support\
**Tags:** netlify-dns-https-ssl\
**Created:** [May 11, 2023, 3:43am UTC](https://answers.netlify.com/t/certificate-renewal-mydomain-com-doesnt-appear-to-be-served-by-netlify/92120 "2023-05-11T03:43:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![g-pg](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/g-pg/32/50719_2.png) [@g-pg](https://answers.netlify.com/u/g-pg)\
**Post date:** [May 11, 2023, 3:43am UTC](https://answers.netlify.com/t/certificate-renewal-mydomain-com-doesnt-appear-to-be-served-by-netlify/92120/1 "2023-05-11T03:43:05Z")

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Hello! I’m receiving an error message in the domains panel stating “[gabrielgusso.com](http://gabrielgusso.com) doesn’t appear to be served by Netlify. We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved.”

My domain ([gabrielgusso.com](http://gabrielgusso.com)) is registered with Google Domains as the registrar. I’ve already configured the custom name servers as shown in the image:

 ![image](https://global.discourse-cdn.com/netlify/original/3X/4/7/47fd1e2a17082973cd66fd2fbf7ee8a93eee8f77.png)

Netlify’s UI indicates that its DNS is serving the domains (there’s a \*\* ✅Netlify DNS\*\* checkmark next to all my custom domains).

Considering that this setup was done almost two months ago, I believe sufficient time has passed for propagation. What am I missing? ☹

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**Author:** ![luke](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/luke/32/39_2.png) [@luke](https://answers.netlify.com/u/luke)\
**Post date:** [May 11, 2023, 4:07am UTC](https://answers.netlify.com/t/certificate-renewal-mydomain-com-doesnt-appear-to-be-served-by-netlify/92120/2 "2023-05-11T04:07:48Z")

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Hi, @g-pg . That error message isn’t a current error. It is the last error that occurred but it didn’t occur recently.

You can safely ignore that error. The SSL is configured correctly.

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**Author:** ![g-pg](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/g-pg/32/50719_2.png) [@g-pg](https://answers.netlify.com/u/g-pg)\
**Post date:** [May 11, 2023, 4:23am UTC](https://answers.netlify.com/t/certificate-renewal-mydomain-com-doesnt-appear-to-be-served-by-netlify/92120/3 "2023-05-11T04:23:44Z")

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Hey @luke . Thanks!

Just to clarify: the message will persist even if I try to renew the certificate through the UI?

I just wanna make sure I won’t be caught off guard by the expiration date.

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**Author:** ![Kai-Mavyn](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/kai-mavyn/32/31729_2.png) [@Kai-Mavyn](https://answers.netlify.com/u/Kai-Mavyn)\
**Post date:** [May 11, 2023, 10:31pm UTC](https://answers.netlify.com/t/certificate-renewal-mydomain-com-doesnt-appear-to-be-served-by-netlify/92120/4 "2023-05-11T22:31:38Z")

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hello @g-pg - Unfortunately, our UI does not clear out that message once it is encountered. I have forced it to refresh and now the error message is gone. You would not have encountered any issues when you went to renew your certificate again in a month, however, I can definitely see how that would have been misleading and worrisome.

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<div class="post-metadata">

**Author:** ![g-pg](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/g-pg/32/50719_2.png) [@g-pg](https://answers.netlify.com/u/g-pg)\
**Post date:** [May 11, 2023, 10:54pm UTC](https://answers.netlify.com/t/certificate-renewal-mydomain-com-doesnt-appear-to-be-served-by-netlify/92120/5 "2023-05-11T22:54:15Z")

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Thanks a lot, @Kai-Mavyn !
