Site name: quamtum1.netlify.app
Custom domain: quantummkt.co.kr
The SSL certificate has been stuck in provisioning for over 24 hours.
When I try to change the primary domain, I get this message:
“We’re provisioning a certificate for your site, you cannot change
custom domains until that process completes” - but it never completes.
Already verified (all correct):
- Registrar nameservers point to the assigned p05 cluster (dns1, dns2, dns3, dns4)
- DNS zone has NETLIFY records for apex and www, plus one TXT record
- No AAAA records on apex or www
- No CAA records
- “Verify DNS configuration” returns success
- Domain resolves and serves over HTTP with status 200
- HTTPS still serves the shared netlify.app wildcard certificate
Could a support engineer please flush the stale ACME job and
re-trigger certificate provisioning? Thank you.
I tried Ask Netlify first, and it confirmed the provisioning job
appears stuck at the backend level and recommended contacting support.