Hi Netlify Support,
My site is: writefirst.netlify.app
Custom domain: writefirst.org (also configured www.writefirst.org)
DNS verification was successful, but when I click “Provision certificate” I get the error:
“certificate parameter is required when updating an existing certificate”
DNS is configured via external DNS (Cloudflare):
writefirst.org→ CNAME →apex-loadbalancer.netlify.com(DNS only, not proxied)www.writefirst.org→ CNAME →writefirst.netlify.app(DNS only, not proxied)
I’ve confirmed:
- No conflicting A/AAAA records
- No CAA record blocking Let’s Encrypt
- DNSSEC is disabled
- DNS verification in the dashboard shows successful
It appears there’s a stale/stuck certificate record on the backend blocking a fresh Let’s Encrypt certificate from being provisioned. Could you please clear/reset the existing SSL state for this site so I can provision a new certificate?
Thank you!