Can't renew Let’s Encrypt certificate

I am getting the following error.

Acme::Client::Error: Order’s status (“valid”) is not acceptable for finalization

We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved. Check our troubleshooting guide for more information on how to fix the problem, and then renew the certificate.

Can you help me with this issue?

Best Regards,

Would love to help, @jerry, but you haven’t let us know for what name or site you’re having the problem, so it’s impossible to pick yours out of the tens of thousands of sites we manage certificates for.

Once you let us know we’ll take a look as soon as we can!

Oops sorry my bad, the domain is It’s under my other account


Hi, @jerry, I’m showing the SSL certificate was updated just under five hours ago.

If there are other questions about this, please let us know.

Thanks, it’s resolved now!