# Can't renew domain for my site

**URL:** <https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388>\
**Category:** Support\
**Tags:** netlify-dns-https-ssl\
**Created:** [November 11, 2024, 10:15pm UTC](https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388 "2024-11-11T22:15:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![bradkorth](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/bradkorth/32/51346_2.png) [@bradkorth](https://answers.netlify.com/u/bradkorth)\
**Post date:** [November 11, 2024, 10:15pm UTC](https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388/1 "2024-11-11T22:15:52Z")

</div>

Netlify URL: lighthearted-croquembouche-05cb38.netlify.app  
Domain name: [scarbosheep.com](http://scarbosheep.com)  
Expiration Date: Nov 7, 2024

I can’t auto-renew the domain, just says “unable to update auto-renewal.” It’s been only 4 days since the expiration. I also want to cancel and refund the Pro subscription I bought today. I mistakenly bought the Pro subscription, thinking I was renewing my domain today.

Also, both the terms of service and code of conduct links were broken when I tried to upgrade my Netlify account to include using the support forums.

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<div class="post-metadata">

**Author:** ![bradkorth](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/bradkorth/32/51346_2.png) [@bradkorth](https://answers.netlify.com/u/bradkorth)\
**Post date:** [November 13, 2024, 5:19am UTC](https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388/2 "2024-11-13T05:19:46Z")

</div>

I first tagged this as support, but now I realized it’s an admin question. I also don’t know how to delete my last forum post, so I guess I’m posting it again.

Netlify URL: lighthearted-croquembouche-05cb38.netlify.app  
Domain name: [scarbosheep.com](http://scarbosheep.com)  
Expiration Date: Nov 7, 2024

I can’t auto-renew the domain, just says “unable to update auto-renewal.” It’s been only 5 days since the expiration. I also want to cancel and refund the Pro subscription I bought today. I mistakenly bought the Pro subscription, thinking I was renewing my domain today.

Also, both the terms of service and code of conduct links were broken when I tried to upgrade my Netlify account to include using the support forums.

---

<div class="post-metadata">

**Author:** ![bradkorth](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/bradkorth/32/51346_2.png) [@bradkorth](https://answers.netlify.com/u/bradkorth)\
**Post date:** [November 13, 2024, 5:19am UTC](https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388/3 "2024-11-13T05:19:46Z")

</div>

I first tagged this as support, but now I realized it’s an admin question. I also don’t know how to delete my last forum post, so I guess I’m posting it again.

Netlify URL: lighthearted-croquembouche-05cb38.netlify.app  
Domain name: [scarbosheep.com](http://scarbosheep.com)  
Expiration Date: Nov 7, 2024

I can’t auto-renew the domain, just says “unable to update auto-renewal.” It’s been only 5 days since the expiration. I also want to cancel and refund the Pro subscription I bought today. I mistakenly bought the Pro subscription, thinking I was renewing my domain today.

Also, both the terms of service and code of conduct links were broken when I tried to upgrade my Netlify account to include using the support forums.

---

<div class="post-metadata">

**Author:** ![nathanmartin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/nathanmartin/32/30845_2.png) [@nathanmartin](https://answers.netlify.com/u/nathanmartin)\
**Post date:** [November 13, 2024, 6:05am UTC](https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388/4 "2024-11-13T06:05:13Z")

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As mentioned, this is cross posted here:

> [@Can't renew domain for my site](https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388):
>
> Netlify URL: lighthearted-croquembouche-05cb38.netlify.app Domain name: [scarbosheep.com](http://scarbosheep.com) Expiration Date: Nov 7, 2024 I can’t auto-renew the domain, just says “unable to update auto-renewal.” It’s been only 4 days since the expiration. I also want to cancel and refund the Pro subscription I bought today. I mistakenly bought the Pro subscription, thinking I was renewing my domain today. Also, both the terms of service and code of conduct links were broken when I tried to upgrade my Netlify acc…

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**Author:** ![nathanmartin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/nathanmartin/32/30845_2.png) [@nathanmartin](https://answers.netlify.com/u/nathanmartin)\
**Post date:** [November 13, 2024, 6:05am UTC](https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388/5 "2024-11-13T06:05:36Z")

</div>

This is cross posted here:

> [@I can't renew the domain for my site!](https://answers.netlify.com/t/i-cant-renew-the-domain-for-my-site/129462):
>
> I first tagged this as support, but now I realized it’s an admin question. I also don’t know how to delete my last forum post, so I guess I’m posting it again. Netlify URL: lighthearted-croquembouche-05cb38.netlify.app Domain name: [scarbosheep.com](http://scarbosheep.com) Expiration Date: Nov 7, 2024 I can’t auto-renew the domain, just says “unable to update auto-renewal.” It’s been only 5 days since the expiration. I also want to cancel and refund the Pro subscription I bought today. I mistakenly bought the Pro sub…

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<div class="post-metadata">

**Author:** ![sid.m](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/sid.m/32/50638_2.png) [@sid.m](https://answers.netlify.com/u/sid.m)\
**Post date:** [November 13, 2024, 10:43pm UTC](https://answers.netlify.com/t/cant-renew-domain-for-my-site/129388/6 "2024-11-13T22:43:49Z")

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We’ve followed up on this request in our helpdesk.
