Can't get SSL certificate for my custom domain, please help

Support
1

Hello,

I’m having trouble setting up the SSL certificate for my custom domain, and I need assistance.

  • Netlify Site Name: candid-florentine-c705db.netlify.app
  • Custom Domain: shopmyoutfit.me
  • Error Message:
    In the HTTPS settings, I see the following error:
    “shopmyoutfit.me doesn’t appear to be served by Netlify. We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved.”

Additionally:

  • My DNS records point to the correct Netlify settings.
    • The root domain (shopmyoutfit.me) has A records pointing to 75.2.60.5, 104.198.14.52, and 99.83.190.102.9 (i am not sure if i should delete some?)
    • The subdomain (www.shopmyoutfit.me) has a CNAME record pointing to candid-florentine-c705db.netlify.app.
  • I’ve verified the DNS records using dig and DNS Checker. A records are correct, but CNAME is not.
  • I tried to renew, but the same message apear.
  • I checked in my terminal, the server is Netlify
  • It has been more than 48 hours since the DNS records were updated.

Despite all of this, the SSL certificate isn’t being issued.

Screenshot 2025-01-10 at 11.14.15 AM
Screenshot 2025-01-10 at 11.14.15 AM2926×942 197 KB

Could someone please help me troubleshoot this issue? I’m not sure what’s going wrong.

Thank you in advance!

2

Delete those and retry

3

Thank you, I removed them, and now I can see it in the browser. Waiting for DNS propagation now. Thanks again, I appreciate your help!

4

It’s all good now. Thank you!