Hi, I’m unable to provision an SSL/TLS certificate for my custom domain.
Site name: tangerine-concha-65c5a8
Custom domain: dimaabukhaled.com (and www.dimaabukhaled.com)
“Verify DNS configuration” succeeds (“DNS verification was successful”), but “Provision certificate” fails with:
“certificate parameter is required when updating an existing certificate”
Troubleshooting already done:
- DNS Checker confirms the A record (75.2.60.5) is propagated globally
- Let’s Debug (letsdebug.net) shows “All OK” for the domain
- Tried Verify + Provision multiple times over several hours, same error each time
Could you please manually reset the certificate on your end? Thank you!