Cannot provision Let's Encrypt certificate — DNS verified

Hi, I’m unable to provision an SSL certificate for my custom domain. DNS is verified successfully but the certificate won’t provision.

Site name: embersconcierge.netlify.app Custom domain: embersvillas.com DNS: Using Netlify DNS — both NETLIFY records in place for root and www Error: “We could not provision a Let’s Encrypt certificate for your custom domain” DNS verification: Shows as successful

Please could you force provision the certificate from your end? Thank you