Cannot Add Domain – Previously Owned but Re-Registered

Support
1

Hi, I previously owned nikolaydudaev.com and had it linked to an old Netlify account. That domain expired, and I recently re-registered it through Porkbun. However, when I try to add it to my new Netlify account, I get an error saying that the domain is already managed by Netlify.

I no longer have access to my old Netlify account and i cannot restore access to it, so I can’t remove the domain myself. Could you please release it so I can add it to my new account? I can verify ownership by adding a TXT record in my domain’s DNS if needed.

Thanks for your help!

2

I have opened a ticket 354124 and created a dns redirect with name 'verified-for-netlify ’ with ticket number as value. Hopefully this helps