Cannot add custom domain to account - site can't be reached

Hi everyone,

I have a custom domain from https://gabia.com I want to keep the nameservers in gabia and connect to netlify. I added A record with netlify ip.

But on website, I get this site can't be reached error on Chrome.

Hi there, @inhyechoi :wave:

Thanks for reaching out! It looks like you have completed the first step of setting up DNS with your Type A, but you still need to get your CNAME set up. You can read our entire how to in the Support Guide.

Let me know if this solves your issue! If you are still stuck after following the steps in the guide, please respond to this thread with your domain name so that we can look into this issue further for you.

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I don’t understand why you redacted the IP address, but the IP address of the Netlify load balancer is supposed to go there, not the value you currently have.

|====================== dig A record(s) for =====================
| -------------------------- gabia.com --------------------------
| ------------ Netlify's load balancer: 104.198.14.52 -----------
211.115.83.234
|================================================================

As a result, Netlify is not serving your content.

|===================== curl check for server ====================
| ---------------------- should be Netlify ----------------------
| -------------------------- gabia.com --------------------------
< Server: gabia server

| ------------------------ www.gabia.com ------------------------
< Server: gabia server
|================================================================
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@hillary @gregraven thanks a lot!! I added A and CNAME and it works :call_me_hand: