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Can’t use domain - “custom_domain is owned by the other account”

Hello, guys.

I really hope you can help me out.

So, I created a new account but my domain(degem.io) is seemingly being used by another account. So now if I want to add this domain it’s throwing this error → "custom_domain is owned by the other account”

Hi @Pat1,

This has been resolved in the helpdesk.