# Can not upgrade subscription: Stripe Error

**URL:** <https://answers.netlify.com/t/can-not-upgrade-subscription-stripe-error/168835>\
**Category:** Support\
**Tags:** support-guide\
**Created:** [September 8, 2026, 11:49pm UTC](https://answers.netlify.com/t/can-not-upgrade-subscription-stripe-error/168835 "2026-09-08T23:49:11Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![mdadler](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@mdadler](https://answers.netlify.com/u/mdadler)\
**Post date:** [September 8, 2026, 11:49pm UTC](https://answers.netlify.com/t/can-not-upgrade-subscription-stripe-error/168835/1 "2026-09-08T23:49:11Z")

</div>

My account is not letting me upgrade subscription. Nothing is popping up for payment and when i click continue i get this stripe error notification. My account email is [matt@americasecomm.com](mailto:matt@americasecomm.com)

 ![Screenshot 2026-09-08 at 7.47.52 PM](https://global.discourse-cdn.com/netlify/original/3X/f/8/f8b9fa6e9c5c684422877cd367dec0e52fd916a6.png)