Hello,
I’m using Netlify forms for my website’s contact form. I’ve noticed some other sites display “
SSL encryption” or similar security badges under their submit buttons, presumably to reassure users.
Since Netlify provides HTTPS by default, would it be accurate and appropriate for me to add a similar message to my form? I want to be transparent with users about their data security without making misleading claims.
Thanks!
SSL is only responsible for data encryption during transit (from user’s device to the server). Just having SSL doesn’t make a website secure, especially since it’s fairly easy to get a free SSL certificate these days. What matters is what you do with the data after it’s received by the server.
In any case, I don’t think it’s worth adding any such images to your website, as they seem like gimmicks than real features. For a website collecting payments, it’s a different matter as they need to show their payment safety, but for regular forms, I’ve not seen a website advertise its SSL certificate.
Hi,
Yes, it would be both accurate and appropriate to include a short message under your form reassuring users that their information is transmitted securely. Since Netlify automatically provides HTTPS for all sites, your form submissions are encrypted in transit between the user’s browser and Netlify’s servers. You can confidently state that your site uses SSL/TLS encryption, but it’s best to avoid wording that could overpromise or imply additional protections, such as “bank-level security” or “end-to-end encryption.” A simple, transparent statement such as “Your information is transmitted securely over HTTPS” or “This form is protected by SSL encryption” accurately reflects the security Netlify provides. If you want to be extra transparent, you could also include a note linking to your privacy policy to explain how submitted data is handled.
Hope this helps!