Build is failing with time limit error on starter plan

Hi Team,

I am hoping to get some advice on an issue:
I have an application on a starter plan but recently the builds have been failing with the following error messages:

4:20:12 PM: (Netlify Build completed in 17m 5.8s)
4:20:12 PM: Execution timed out after 18m21.517927953s
4:20:12 PM: Error running command: Command did not finish within the time limit
4:20:12 PM: Failing build: Failed to build site
4:20:12 PM: Failed during stage ‘building site’: Command did not finish within the time limit
4:20:12 PM: Finished processing build request in 18m29.959792565s
Total build minutes used

My team build status reports
Total build minutes used:
257 out of/300

Is the build failing because I am on a starter plan with 300 build minutes which is close to being maxed out? How do I increase my build limit if so?

How can this issue be rectified please? Thanks.

You’ve asked at the right place :slightly_smiling_face:.

We can increase this to 30 minutes, if you ensure that there is a credit card associated with your account. You’re more likely to over-run your Starter limits with an increased time limit, you see.

Let us know the site/team in question (and that a card is associated) and we’ll sort that out for you.