# Brand new account suspended with automated messages

**URL:** <https://answers.netlify.com/t/brand-new-account-suspended-with-automated-messages/98105>\
**Category:** Admin\
**Tags:** email\
**Created:** [August 2, 2023, 12:12am UTC](https://answers.netlify.com/t/brand-new-account-suspended-with-automated-messages/98105 "2023-08-02T00:12:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![arudin](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@arudin](https://answers.netlify.com/u/arudin)\
**Post date:** [August 2, 2023, 12:12am UTC](https://answers.netlify.com/t/brand-new-account-suspended-with-automated-messages/98105/1 "2023-08-02T00:12:10Z")

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We are trying to sign up for a new account and have used a couple of valid company emails to try, but keep getting it immediately automatically suspended with the following message:

We regret to inform you that your account has been flagged due to increased potential for fraudulent behavior. As a result, we are unable to enable your account. We understand that you may have questions regarding the ban; however, please note that we will not be able to provide further review or additional reasoning for this decision.

We appreciate your interest in our services, and while we understand this may be disappointing news, we take the security and integrity of our platform very seriously. Our Fraud and Abuse Team has thoroughly reviewed the situation, and based on their assessment, the decision to disable your account has been made. We value your understanding and cooperation.

Thank you,  
The Netlify Fraud and Abuse Team

We have a valid public company website [https://www.arudin.com](https://www.arudin.com) and are simply wanting to use Netlify to host a static mini site with a pdf catalog which should not be against TOS even under the free plan. I replied to support with both the company website as well as the exact content we would be hosting on Netlify ([https://www.arudin.com/rudinunion/](https://www.arudin.com/rudinunion/)) and immediately got back the automated message that we were banned.

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**Author:** ![nathanmartin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/nathanmartin/32/30845_2.png) [@nathanmartin](https://answers.netlify.com/u/nathanmartin)\
**Post date:** [August 2, 2023, 3:04am UTC](https://answers.netlify.com/t/brand-new-account-suspended-with-automated-messages/98105/2 "2023-08-02T03:04:41Z")

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See:

> [@My Netlify account ha been suspended, I don't know why?](https://answers.netlify.com/t/my-netlify-account-ha-been-suspended-i-dont-know-why/97537):
>
> Authentication Error Authenticating failed due to the following error: We already have a registered user with this email address. Log in to connect your GitHub account. Since yesterday I am getting this message as I try to login into my netlify account and due to this I am unable to access my account and also my some of important projects which I have deployed on netlify, failed to work properly which contains my portfolio and some of major projects which I had mentioned them in my resume. Can…

Standard Netlify support answer is as you’ve already posted:

[https://answers.netlify.com/t/i-cant-login-my-account-after-register/98082/2](https://answers.netlify.com/t/i-cant-login-my-account-after-register/98082/2)

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**Author:** ![laura](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/laura/32/6274_2.png) [@laura](https://answers.netlify.com/u/laura)\
**Post date:** [August 2, 2023, 2:42pm UTC](https://answers.netlify.com/t/brand-new-account-suspended-with-automated-messages/98105/6 "2023-08-02T14:42:51Z")

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closed on August 2, 2023, 2:42pm UTC. Create a new topic for help! :)


