Billing cycle renewed (300 credits available) but team is still blocked

Hello, My billing cycle has just renewed and my dashboard shows that I have 300 credits available. However, my team remains locked, and I am still seeing the red banner stating that the team has exceeded the credit limit. Because of this, my websites are offline and my deploys are paused. Could a support team member please manually clear the stale block flag on my account so my sites can go back online? Thank you!