I can’t renew my domain (
laroutedelapierre.com) on Netlify. It should have been renewed 4 days ago, but it didn’t happen and on my domain page it keeps saying “Auto-renews today for $16.99/year”.
Can you please help me?
February 17, 2023, 8:19pm
@estellepieragnolo , welcome to the community
Looks like you may have enabled auto renewal after the domain expired on Feb 13.
We can renew this domain for you. Please confirm you accept the renewal fee of
$16.99 , and that the credit card on file here is the one we should use: Netlify App
Once we hear back from you we’ll take care of it!
Thank you for answer me back.
I confirm that I accept the renewal fee of $16.99 and that the credit card is the one that should be used.
February 17, 2023, 10:17pm
Thanks for confirming!
We’ve renewed this domain for you and charged the card on file.
Please let us know if there’s anything else we can help with.