Auto Deploy Failing

Support
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1

PLEASE help us help you by writing a good post!

  • we need to know your netlify site name. Example: gifted-antelope-58b104.netlify.app
  • DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain.
  • Build problems? Link or paste the FULL build log & build settings screenshot

The better the post - the faster the answer.

Site name: medleypro.com
Build problems: Can no longer auto-publish my web app from my bitbucket repo, the error displayed:

Failed during stage ‘preparing repo’: error checking for ref: Warning: Permanently added ‘bitbucket.org’ (RSA) to the list of known hosts.

Screenshot 2021-05-27 at 11.52.50 AM
Screenshot 2021-05-27 at 11.52.50 AM1920×969 107 KB

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hi there @Nana-kwame -

this error message “cannot prepare repo” means that we are somehow unable to connect to the git repo provider and can’t clone and deploy your site for some reason.

Has the name of the repo changed recently? can you try revoking netlify’s access to the repo (through the bitbucket user interface) and re-establishing it? that can sometimes fix unexpected permissions errors.

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No the repo hasn’t been changed at all. Would try revoking access

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Revoked access and set up auto-publishing again, that seemed to work.

Thank you