Authentication Error/can't sign into my account

I haven’t been able to access my netlify account for the past two weeks and this has greatly affected my work. I try signing on through Github like I always do but each time i get this error.
Screenshot 2023-10-14 091216
Please I need help with this

Hello,

I’m not seeing an account associated with this email. Please write in from the email address you need assistance with and we’d be happy to help you.