I am encountering an issue when trying to add my custom domain to Netlify. I am attempting to add the domain designmasterkit.com, but I receive the following error message: “or one of its subdomains is already managed by Netlify DNS on another team.”
I do own the domain designmasterkit.com and would like to know how to resolve this issue so I can successfully add it to my Netlify account.
Could you please assist me in resolving this situation? I would greatly appreciate any help you can provide.
Hey there , this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:
If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.
It was in my account, but I have not logged into my account for a long time. I would like to please remove the domain from the other account so that I can use it on my account.
, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.