Apex domain validation fails despite correct DNS and persists across new Netlify account

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1

I’m having an issue with my custom domain elvoro-systems.com.

The www domain works correctly with HTTPS, but the apex domain (elvoro-systems.com) fails and the site reports:

Certificate renewal incomplete: missing domains elvoro-systems.com

I have already verified the following:

  • External DNS is hosted on Hostinger.
  • Authoritative DNS returns the correct Netlify A records:
    • 75.2.60.5
    • 99.83.190.102
  • Public DNS (Google and Cloudflare) returns the same records.
  • www.elvoro-systems.com serves a valid Let’s Encrypt certificate.
  • elvoro-systems.netlify.app works correctly.
  • I deleted the original Netlify project, created a completely new Netlify account, deployed a new project, and re-added the domain. The exact same issue persists.

Because the issue follows the domain across different Netlify accounts and projects, I’m wondering if there could be a stale custom-domain or hostname association on the Netlify backend.

Could someone please check whether there is any backend issue associated with elvoro-systems.com?

If needed, I can provide the DNS outputs, dig results, curl outputs, and screenshots showing the certificate status.