Another site is using this domain

Admin
1

Hello Netlify Support,

I am trying to add my custom domain 0rh.cn to my current Netlify project marvelous-empanada-be6d76, but I received the following error:

“0rh.cn or one of its subdomains is already managed by Netlify DNS on another team.”

I am the legitimate owner of 0rh.cn, but the domain appears to still be attached to another Netlify team or a previous account that I can no longer access.

This issue is currently blocking my project from going live. I am ready to complete any ownership verification required, including adding a DNS TXT record or providing any other proof you need.

Please help urgently review this case, verify my ownership of 0rh.cn, and release the domain from the previous team so I can connect it to my current Netlify project as soon as possible.

Domain: 0rh.cn
Current project: marvelous-empanada-be6d76
Issue: Domain already managed by Netlify DNS on another team

Please let me know the exact verification steps, and I will complete them immediately.

Thank you very much for your urgent assistance.

2

Hello,

I have added the required DNS TXT record for domain ownership verification of 0rh.cn.

Host/Name: verified-for-netlify
Type: TXT
Value: [your support ticket link]

Please verify the record and help release 0rh.cn from the previous Netlify team as soon as possible.

Thank you.

4

Hey @feng_da :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!