# Another site is already using this domain - knowhere.studio **URL:** \ **Category:** Support\ **Tags:** identity\ **Created:** [July 29, 2024, 4:51am UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957 "2024-07-29T04:51:43Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![uchilles](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/uchilles/32/51346_2.png) [@uchilles](https://answers.netlify.com/u/uchilles)\ **Post date:** [July 29, 2024, 4:51am UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/1 "2024-07-29T04:51:43Z")
I get this error when I try to add this domain for my netlify site: “Another site is already using this domain” error trying to set custom domain “knowhere.studio” on site “transcendent-lollipop-4cf3a0”, Support info: f96d498c-91be-4971-8d76-2a9d2b919c4c Can someone help please? My netlify site is: [https://transcendent-lollipop-4cf3a0.netlify.app](https://transcendent-lollipop-4cf3a0.netlify.app/) ---
**Author:** ![nathanmartin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/nathanmartin/32/30845_2.png) [@nathanmartin](https://answers.netlify.com/u/nathanmartin)\ **Post date:** [July 29, 2024, 5:11am UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/2 "2024-07-29T05:11:45Z")
@uchilles Follow this support guide to verify ownership of the domain: > [@\[Support Guide\] "another site is using this domain" Verifying domain ownership for Netlify production domain](https://answers.netlify.com/t/support-guide-another-site-is-using-this-domain-verifying-domain-ownership-for-netlify-production-domain/13765): > > Last Reviewed by Netlify Support Staff: May 2024 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your Netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exists on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for… The value you would use is: `https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957` Once you’ve added the TXT record post here again, and a Netlify staff member will verify and then remove the domain from whatever other account it is associated with. ---
**Author:** ![uchilles](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/uchilles/32/51346_2.png) [@uchilles](https://answers.netlify.com/u/uchilles)\ **Post date:** [July 29, 2024, 5:20am UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/3 "2024-07-29T05:20:45Z")
Thanks @nathanmartin I’ve updated the txt record now. ---
**Author:** ![uchilles](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/uchilles/32/51346_2.png) [@uchilles](https://answers.netlify.com/u/uchilles)\ **Post date:** [July 30, 2024, 5:59am UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/4 "2024-07-30T05:59:51Z")
Bump! Can someone please help? @Melvin ? ---
**Author:** ![Melvin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/melvin/32/23606_2.png) [@Melvin](https://answers.netlify.com/u/Melvin)\ **Post date:** [July 30, 2024, 1:08pm UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/6 "2024-07-30T13:08:57Z")
Hi @uchilles, Thanks for reaching out! Sorry for the delay. I’ve verified the TXT Record, you should be able to add the domain to your site/account now. Please let us know if you’re still having issues. Thanks! ---
**Author:** ![uchilles](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/uchilles/32/51346_2.png) [@uchilles](https://answers.netlify.com/u/uchilles)\ **Post date:** [July 30, 2024, 1:30pm UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/7 "2024-07-30T13:30:13Z")
@melvin. When I try to setup Netlify DNS for the site, I still get the error that says: name knowhere.studio has a conflicting custom domain in another account ---
**Author:** ![Melvin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/melvin/32/23606_2.png) [@Melvin](https://answers.netlify.com/u/Melvin)\ **Post date:** [July 30, 2024, 3:26pm UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/10 "2024-07-30T15:26:01Z")
Hi @uchilles, Thanks for following up and letting us know. I’ve found the domain/subdomains being used on other sites, they’ve now been cleared. Could you try again and let us know if you’re still having issues? ---
**Author:** ![uchilles](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/uchilles/32/51346_2.png) [@uchilles](https://answers.netlify.com/u/uchilles)\ **Post date:** [July 31, 2024, 7:05am UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/11 "2024-07-31T07:05:00Z")
It’s fixed now. Thanks @melvin and @nathanmartin ---
**Author:** ![KiraTopG](https://avatars.discourse-cdn.com/v4/letter/k/ccd318/32.png) [@KiraTopG](https://answers.netlify.com/u/KiraTopG)\ **Post date:** [January 9, 2025, 12:54pm UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/12 "2025-01-09T12:54:49Z")
Hi netlify team, hi @melvin I have the same issue on my domain easyrug.site I have added the “verified-for-netlify” TXT record Thank you in advance Kind regards ![image](https://global.discourse-cdn.com/netlify/original/3X/1/a/1a0bb8193d82bcf34137a2fb715e2f30de398590.png) ---
**Author:** ![Melvin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/melvin/32/23606_2.png) [@Melvin](https://answers.netlify.com/u/Melvin)\ **Post date:** [January 9, 2025, 1:35pm UTC](https://answers.netlify.com/t/another-site-is-already-using-this-domain-knowhere-studio/122957/13 "2025-01-09T13:35:40Z")
Hi @KiraTopG, I responded to your forum post here: [Problem: another site is already using this domain](https://answers.netlify.com/t/problem-another-site-is-already-using-this-domain/123899)