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Another site is already using this domain - help requested

I’m trying to add the domain ncwrecovery.org to a client’s Netlify account and receiving the error “Another site is already using this domain”. The Netlify site name is osu-ncwr.netlify.app on the aaron-r-anderson team. I own the domain in question and have already pointed the nameservers to the records provided by Netlify on the Domains screen. I also don’t believe me or the client added the domain to a different Netlify account. Any help would be appreciated!

Hi @matt-hunter,

We’ve removed the domain from other account that previously had it. You should now be able to connect it.