Another site is already using this domain. Account Lost

Hi There.

I just lost my google email.

Google said I cant recover it. Idk why.

I had a netlify account on that email but now i have lost access to that acc too.

So, I created a new account and now am trying to transfer my domain to this account but it says “Another site is already using this domain”.

I have namecheap access of my domain.

What should i do?

I still have domain access on my namecheap.

Hey there, @Hxn

Thanks for reaching out, and welcome to the Netlify Forums :netliconfetti:

Great question! We will need you to verify domain ownership. Please let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

Thank you for replying. I have done it. I’ve added the TXT.

Hi there @hillary

This is my domain " " And i have added the TXT . Please remove it from my old account.

hi there @hxn, i don’t see the record we are looking for as described in that guide. I should see a “verified for netlify” entry and i do not. Can you try again please?

I have done it. Added the TXT Records.

Hi, @Hxn. The domain has been removed from the other site and team now. This will allow you to add it to your current site or team.

If there are any other questions or concerns, please let us know.

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