Another "doesn't appear to be served by Netlify" :D

Hi everybody!
I have my domain www.nougats-silvain.fr on GANDI, i changed the Name Servers with:

dns1.p07.nsone.net
dns2.p07.nsone.net
dns3.p07.nsone.net
dns4.p07.nsone.net

The domain name redirects correctly to Netlify.
More than 36 hours after, i still have the message:

Any ideas?
Thanks a lot!

Vincent

Hey @pit07

I see

% dig nougats-silvain.fr
nougats-silvain.fr.	3600	IN	A	217.160.0.113

When using Netlify DNS (which records show nougats-silvain.fr is)

% dig nougats-silvain.fr NS
nougats-silvain.fr.	3600	IN	NS	dns2.p07.nsone.net.
nougats-silvain.fr.	3600	IN	NS	dns3.p07.nsone.net.
nougats-silvain.fr.	3600	IN	NS	dns4.p07.nsone.net.
nougats-silvain.fr.	3600	IN	NS	dns1.p07.nsone.net.

only NETLIFY records should exist for the apex and www subdomain e.g.

Hi!

I’m not sure to understand…
The main domain must redirect on Ionos (ip 217.160.0.113), where the current site is hosted (a Wordpress, waiting the new website Vue).

The new website is on staging.nougats-silvain.fr, and i need to add a SSL on this subdomain (problem with authentication :frowning: ).

I thought that patching DNS on Netlify would allow me to use Netlifty SSL

You tell me i can’t do that ?

Certainly you can have records pointing to other services. But the domain in the screenshot in your original post is www.nougats-silvain.fr, not staging.nougats-silvain.fr.

I have:

And:

And on GANDI, for 48 hours now, i have the good Server Name.

We agree that Netlify should not tell me that:

www.nougats-silvain.fr doesn't appear to be served by Netlify

No ?

I’m lost :sweat_smile:

I thought you said nougats-silvain.fr (and likely www.nougats-silvain.fr) was to point to another service (where the site is hosted now.) If that is the case, you shouldn’t not add them to the new Netlify site, you only add the staging.nougats-silvain.fr subdomain.

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Actually, i just need to add the HTTPS to my staging.nougats-silvain.fr.
Netlify informed me that they couldn’t handle SSL because the domain name wasn’t managed by them, so I thought I should just patch the domain name on Netlify.

But maybe I’m wrong… :frowning:

According to you, i have to delete www.nougats-silvain.fr (and nougats-silvain.fr) from Custom Domains, and i just keep staging.nougats-silvain.fr?

And then Netlify can add the SSL on staging?

If you have staging.nougats-silvain.fr pointing to a Netlify site, Netlify will handle the SSL for that subdomain.

Netlify can’t do anything about SSL for domains that don’t point to their service.

(thanks a lot for your time :wink: )

On GANDI, i created a web redirection:

So normally, keeping only staging, Netlify should be able to handle SSL.

Is that it?

If you have set the NS on Gandi to Netlify (which you have) all DNS is now handled by Netlify and not Gandi.

Ok, but i always need to redirect nougats-silvain.fr on the actual website on IONOS.
So, i need to create the DNS for this domain, and so, add it on Custom Domain.

We agree ?

To summarize:

  • I need to add SSL certificate to staging.nougats-silvain.fr
  • nougats-silvain.fr must redirect to IONOS.
  • staging.nougats-silvain.fr must redirect to Netlify.

And my domain uses Netlify DNS.

I’m so stupid.

I clicked on “set as primary domain” on staging, and everything is ok…

Thanks for your time and patience @coelmay ! :gift_heart:

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It’s called learning.
Stupidity has nothing to do with it.

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