Subject: All sites return “cannot establish a secure connection” (SSL) across multiple accounts
Hi,
For the past several days, all of my Netlify sites have been unreachable. Browsers (Safari, and others) show “cannot establish a secure connection” / SSL connection errors when opening them.
Key details:
- This affects ALL sites on my account, including a brand-new site I created from scratch with no custom domain (default *.netlify.app subdomain).
- It also happens on a completely separate Netlify account (my brother’s), with his own newly created site.
- Reproduced on multiple devices (iPhone + desktop computer) and on two different networks (home Wi-Fi and mobile 5G).
- Other HTTPS websites (e.g. google.com) load fine on the same devices/networks, so general TLS/DNS on our side is working.
- After redeploying, the site briefly shows a blank white page, then fails again with the same secure-connection error.
- No warnings or suspension notices appear in the Netlify dashboard, and netlifystatus.com shows all systems operational.
Example site: https://flourishing-brioche-2afd79.netlify.app
Since this affects two independent accounts and a freshly created site, it appears to be an SSL/TLS provisioning issue on Netlify’s side rather than anything in our code or configuration. Could you please investigate and re-provision the certificates for the affected sites?
Thank you.