# Added MX records to my domain, but they're not showing up **URL:** \ **Category:** Support\ **Tags:** netlify-dns-https-ssl\ **Created:** [December 5, 2024, 4:18pm UTC](https://answers.netlify.com/t/added-mx-records-to-my-domain-but-theyre-not-showing-up/131393 "2024-12-05T16:18:13Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![klassapp](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@klassapp](https://answers.netlify.com/u/klassapp)\ **Post date:** [December 5, 2024, 4:18pm UTC](https://answers.netlify.com/t/added-mx-records-to-my-domain-but-theyre-not-showing-up/131393/1 "2024-12-05T16:18:13Z")
- DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain. Custom domain: `leadspark.ai` Hi! Last week I added `MX` records into the Netlify-DNS-hosted domain we have, which point at our mail host over at Siteground. For some reason though when I query the domain, no `MX` records show up. I can `dig` our `A` records and they’re fine, but I never get any response when I check `MX`. I can also check `MX` for other domains we have and they return data ok, but never for the `leadspark.ai` domain ```auto ➜ dig leadspark.ai A +noall +answer ; <<>> DiG 9.10.6 <<>> leadspark.ai A +noall +answer ;; global options: +cmd leadspark.ai. 20 IN A 3.75.10.80 leadspark.ai. 20 IN A 3.124.100.143 ➜ ~ dig leadspark.ai MX +noall +answer ; <<>> DiG 9.10.6 <<>> leadspark.ai MX +noall +answer ;; global options: +cmd ``` ![leadspark_MX](https://global.discourse-cdn.com/netlify/original/3X/6/5/65f8e3fc37d8a9e226bfcb446e59e3cab2117cc0.png) I’m a bit out of ideas now! Any suggestions would be most welcome. Thanks Steve ---
**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\ **Post date:** [December 5, 2024, 10:38pm UTC](https://answers.netlify.com/t/added-mx-records-to-my-domain-but-theyre-not-showing-up/131393/2 "2024-12-05T22:38:49Z")
Have you followed the instructions outlined the guide below? > [@\[Support Guide\] How can I receive emails on my domain?](https://answers.netlify.com/t/support-guide-how-can-i-receive-emails-on-my-domain/178): > > Last reviewed by Netlify Support: June 2024 That’s a really common question! Netlify does not provide email service. But no worries! You can choose a service yourself, and then set up the DNS records required by that email provider at Netlify. Note that these instructions are primarily for folks who are using [Netlify’s DNS Hosting](https://docs.netlify.com/domains-https/netlify-dns/). Any mail provider should work with our DNS hosting, from major ones like GSuite and Outlook to your own mail server. Some specific services customers have reporte… ---
**Author:** ![klassapp](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@klassapp](https://answers.netlify.com/u/klassapp)\ **Post date:** [December 6, 2024, 10:07am UTC](https://answers.netlify.com/t/added-mx-records-to-my-domain-but-theyre-not-showing-up/131393/3 "2024-12-06T10:07:14Z")
Hi, Thanks for the reply. I believe so, yes. My concern at this stage isn’t that email isn’t reaching my mail servers, it’s that there are no MX records appearing in the domain that I have with Netlify DNS when I dig them. Please see the original screenshot of my DNS setup in Netlify showing the MX records, and the dig output…not showing them. 😉 Steve ---
**Author:** ![hrishikesh](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/hrishikesh/32/74607_2.png) [@hrishikesh](https://answers.netlify.com/u/hrishikesh)\ **Post date:** [December 7, 2024, 2:06pm UTC](https://answers.netlify.com/t/added-mx-records-to-my-domain-but-theyre-not-showing-up/131393/4 "2024-12-07T14:06:25Z")
I’m seeing the records: ```auto dig MX @8.8.8.8 +short leadspark.ai 30 mx30.antispam.mailspamprotection.com. 10 mx10.antispam.mailspamprotection.com. 20 mx20.antispam.mailspamprotection.com. ``` Did something change?