Hello Netlify Support Team,
My account was suspended without any prior warning or explanation, and I’d like to request a manual review and reinstatement.
Account email: bendsagencia@gmail.com
Site name: caminemoseltolima
Site URL: https://caminemoseltolima.netlify.app
Custom domain: caminemoseltolima.com (nameservers recently pointed to Netlify DNS)
Context: This is a legitimate political campaign landing page for a real candidate in Colombia (Giovanny Molina, running for Governor of Tolima). The site is a static HTML page with a citizen feedback form (collecting name, municipality, phone, email and a short message) that submits to a Google Apps Script endpoint connected to a Google Sheet. There are no malicious scripts, no phishing, no scraping, and no automated/bot traffic — only real visitors from our own outreach.
In the days before the suspension I made several manual drag-and-drop deploys in a short period while iterating on the design, and I also connected the custom domain caminemoseltolima.com by switching its nameservers to Netlify DNS. I suspect one of these actions triggered an automated fraud/abuse filter as a false positive, since I haven’t knowingly violated any Terms of Service.
This is an active campaign site and the suspension is currently blocking real constituents from submitting their concerns through the form. I’d really appreciate an expedited manual review.
Thank you for your help.