Account suspended without notice - Ticket #1043558

Hello,

My Netlify account (association.savoir69@gmail.com) has been suspended without any prior notice or explanation.

I already opened a support ticket (#1043558) but have not received any response yet.

I manage a non-profit Islamic school registration platform (La Grande Ouverture) in Lyon, France. This platform is critical for managing student enrollments for the 2026-2027 school year and the suspension is causing serious disruption.

Could a Netlify staff member please look into this and escalate ticket #1043558?

Thank you very much.