Hello Netlify team,
I’m writing to request a review of my account, which appears to have been suspended. When I try to log in to app.netlify.com, I see the message “Account suspended” before reaching my dashboard. I did not receive any prior warning email explaining the reason.
Account details
- Email is a [XXX]@passinbox.com
- Two sites deployed under this account
Both sites are small static HTML projects I built and use personally.
I suspect the suspension may have been triggered because the email I originally signed up with is a PassInbox alias. This is in fact my only Netlify account, used legitimately for these two personal projects, and I have no intent to abuse the free tier.
- Could an administrator please review the suspension and reinstate the account?
- Once reinstated, if the issue is about the @passinbox.com email address, I’ll provide a non-alias email address for future use.
I’m happy to provide any additional verification you may need (proof of identity, confirmation that I control the old alias and the new address, deploy history, etc.).
Thank you for your time and help.