# Account suspended on sign up **URL:** \ **Category:** Admin\ **Tags:** security\ **Created:** [August 8, 2023, 3:40pm UTC](https://answers.netlify.com/t/account-suspended-on-sign-up/98678 "2023-08-08T15:40:03Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Vaibhav0825](https://avatars.discourse-cdn.com/v4/letter/v/f1d935/32.png) [@Vaibhav0825](https://answers.netlify.com/u/Vaibhav0825)\ **Post date:** [August 8, 2023, 3:40pm UTC](https://answers.netlify.com/t/account-suspended-on-sign-up/98678/1 "2023-08-08T15:40:03Z")
I am a new user and I tried to create a new netlify account but it was suspended for no reason at all I tried first with login in with github account but after that it showed authentication error already registered user so I reset the password and i tried again signing in but then netlify suspended my account when I raised the request they didn’t even review it properly and now i am unable to use Netlify . ---
**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\ **Post date:** [August 8, 2023, 7:44pm UTC](https://answers.netlify.com/t/account-suspended-on-sign-up/98678/2 "2023-08-08T19:44:01Z")
Hi, I have taken a look at your account and I can see you were banned upon signup. Please view what our VP of Security has to say involving potential fraud and abuse on our platform. > [@My Netlify account ha been suspended, I don't know why?](https://answers.netlify.com/t/my-netlify-account-ha-been-suspended-i-dont-know-why/97537/27): > > The safety and security of our platform is of paramount importance to Netlify, and our fraud and abuse mechanisms play a critical role in ensuring a safe and secure environment for all our customers. The tuning of our fraud and abuse mechanisms can sometimes result in false positives and inconvenience for our users. Please know that we are actively working to address these issues and make necessary improvements to ensure a smoother and more accurate experience for all our customers. As part of… We appreciate your interest in our services, and while we understand this may be disappointing news, we take the security and integrity of our platform very seriously. Our Fraud and Abuse Team has thoroughly reviewed the situation, and based on their assessment, the decision to disable your account has been made. We value your understanding and cooperation. ---
**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\ **Post date:** [August 8, 2023, 7:44pm UTC](https://answers.netlify.com/t/account-suspended-on-sign-up/98678/3 "2023-08-08T19:44:07Z")