# Account cannot change plan while a subscription change is being processed

**URL:** <https://answers.netlify.com/t/account-cannot-change-plan-while-a-subscription-change-is-being-processed/163270>\
**Category:** Admin\
**Tags:** netlify-dns-https-ssl\
**Created:** [June 4, 2026, 2:34pm UTC](https://answers.netlify.com/t/account-cannot-change-plan-while-a-subscription-change-is-being-processed/163270 "2026-06-04T14:34:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![JBC](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/jbc/32/67688_2.png) [@JBC](https://answers.netlify.com/u/JBC)\
**Post date:** [June 4, 2026, 2:34pm UTC](https://answers.netlify.com/t/account-cannot-change-plan-while-a-subscription-change-is-being-processed/163270/1 "2026-06-04T14:34:47Z")

</div>

Ran out of credit and trying to upgrade my team but i get this: Account cannot change plan while a subscription change is being processed. i submitted a ticket but haven’t seen anything and my website has been down for 2 days due to this issue and error.