Hello Netlify Support Team,
I recently accidentally deleted a Netlify Team that contained two projects and their associated custom domains.
Since the team was deleted, I no longer have access to the projects or the domain settings. However, the domains still appear to be associated with resources inside Netlify, preventing me from attaching them to new projects.
Affected domains:
-
polarte.com.br
-
jundreefer.com.br
Error encountered:
When trying to access domain management pages, I receive messages such as:
-
“Page not found”
-
“You might not have permissions to see this page”
I am the owner of both domains and still have full control over their DNS configuration. I can verify ownership through DNS TXT records if required.
Could you please help me with one of the following options:
-
Restore access to the deleted team and its projects, if recovery is still possible.
-
Release the domains from the deleted resources so I can attach them to new Netlify projects.
Account email:
Any assistance would be greatly appreciated, as these domains are important for my website and business operations.
Thank you for your time and support.
Best regards,
Jhonata Sampaio